Taking your privacy seriously

We take your privacy very seriously. Please read this privacy policy as it contains important information about how your personal data will be used when you use our website.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login/ e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); and may also collect  comments, feedback, reviews, recommendations, and personal profile.

 

When you complete an enquiry on our website, subscribe to our job alerts or newsletter, or use any of our contact forms to share information with us, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To continually monitor and improve the content and performance of our website;

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  6. To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Cookies

 

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of your movements and actions on a site. The cookies that we utilise on our Website are placed to fulfil such functions as allowing visitors to share content with a range of networking and sharing platforms, analyzing how you use the Website and giving you a better more personalized experience.

Our Website uses the following cookies:

  • Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.

  • Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.​

 

How to control cookies

You can control and/or delete cookies as you wish by checking your browser settings on each device - for details, see aboutcookies.org.

For further information, please check Visitor Analytics’ Terms Of UseCookie Information and Opt-Out / Do Not Track.

Consent to marketing

 

If you have requested to subscribe or receive news, special offers or promotions from us, you have given us your consent to contact you by mail, telephone, text/picture/video message or email about products, services, promotions, special offers and charitable causes that may be of interest to you. If you prefer not to receive any further direct marketing communications from us, you can opt out at any time.

 

You can change your mind or remove or add your consent at any time.

  • You have the right of access to your personal records or other information that we hold about you. There is no administrative charge for this service.

  • You have the right to rectify any errors in the data we hold about you. If any data or information we hold about you is inaccurate, or out of date, please contact us and we will correct this immediately.

  • You have the right to have the data we hold about you erased.

  • If you wish us to continue to store your information but wish us to keep your data separate and not process it in any way, please let us know.

  • You have the right to ask us to stop processing your personal data for direct marketing purposes. You may also specify that you object to direct marketing by particular channels such as by email of telephone. If this is the case, please specify the channels you are objecting to in your communications with us.

  • You have the right to data portability. If you wish to obtain your data for your own purposes across different services, we will provide this information to you in a CSV file. There is no administrative charge for this service.

  • You have the right to object to any direct marketing.

 

We will store your data for as long as necessary for the purpose of processing. The data may be deleted in the following circumstances:

  • You have withdrawn your consent to data processing

  • The original purpose for processing the data is no longer relevant or cannot be performed any more.

  • The data is no longer up to date or accurate.

Visitor Analytics

Visitor Analytics is a simple website analytics service which measures the traffic and visitors' general details of the customers' websites. Collecting these statistics, a website can make their visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).

Basically, as a website owner using Visitor Analytics, we are using cookies to collect data about visitors' device type and screen size, approximate location, browser, OS, IPs, page visits, bounce rate, conversions and popular content on the website. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement.

If you are applying for a job or registering with us via hotcatsrecruitment.co.uk

 

Data controller:  Hot Cats Recruitment, Suite F, Astoria House, Victoria Road, Swindon, Wiltshire, SN1 BUR

As part of any recruitment process, the organisation collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

What information does the organisation collect?

The organisation collects a range of information about you. This includes:

·       your name, address and contact details, including email address and telephone number;

·       details of your qualifications, skills, experience and employment history;

·       whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process; and

·       information about your entitlement to work in the UK.

The organisation may collect this information in a variety of ways. For example, data might be contained in application forms [online or hard copy], CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment, including online tests.

The organisation may also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers and information from criminal records checks. The organisation will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.

Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).

Why does the organisation process personal data?

The organisation needs to process data to take steps at your request prior to entering into a contract with you. It may also need to process your data to enter into a contract with you.

In some cases, the organisation needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant's eligibility to work in the UK before employment starts.

The organisation has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows the organisation to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. The organisation may also need to process data from job applicants to respond to and defend against legal claims.

The organisation may process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics. It may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. The organisation processes such information to carry out its obligations and exercise specific rights in relation to employment.

For some roles, the organisation is obliged to seek information about criminal convictions and offences. Where the organisation seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment.

If your application is unsuccessful, the organisation may keep your personal data on file in case there are future employment opportunities for which you may be suited. The organisation will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time.

Who has access to data?

Your information may be shared internally for the purposes of the recruitment exercise. This includes Hot Cats Recruitment office personnel, including consultants, directors and administrators.

The organisation will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment, or unless you are registering for a permanent vacancy in which Hot Cats Recruitment is acting as the employment agency and you agree to us sharing your work experience, qualifications, skills and general information with the prospective employer.

 

The organisation will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks.

The organisation will not transfer your data outside the European Economic Area.

How does the organisation protect data?

The organisation takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties. Information is stored on firewall protected software systems which are password protected and any information supplied in hard copies are kept in locked cabinets which can only be accessed by authorized personnel while carrying out duties within the capacity of their role.

 

For how long does the organisation keep data?

If your application for employment is unsuccessful, the organisation will hold your data on file for 3 months after the end of the relevant recruitment process. If you agree to allow the organisation to keep your personal data on file, the organisations will hold your data on file for a further agreed time period for consideration for future employment opportunities. At the end of that period or once you withdraw your consent, your data is deleted or destroyed.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file [and retained during your employment]. The periods for which your data will be held will be provided to you in a new privacy notice.

Your rights

As a data subject, you have a number of rights. You can:

·       access and obtain a copy of your data on request;

·       require the organisation to change incorrect or incomplete data;

·       require the organisation to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and

·       object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing.

If you would like to exercise any of these rights, please write to Data Control Officer, Hot Cats Recruitment, Suite F, Astoria House, Victoria Road, Swindon, Wiltshire, SN1 3BU.

If you believe that the organisation has not complied with your data protection rights, you can complain to the Information Commissioner.

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to the organisation during the recruitment process. However, if you do not provide the information, the organisation may not be able to process your application properly or at all.

 

General Data Protection Regulation (2016/679 EU)
Data Protection Bill

The General Data Protection Regulation (GDPR) requires employers to be transparent about the personal data that they hold and how it is used. The GDPR requires employers to provide the following information to job applicants at the point that data is collected from them:

·       the identity and contact details of the organisation;

·       the contact details of the data protection officer, if relevant;

·       the purposes for which the personal data will be processed, as well as the legal basis for the processing;

·       if the employer is relying on its legitimate interests as the lawful condition for processing, what those legitimate interests are;

·       the recipients or categories of recipients of the personal data;

·       any transfer of the data outside the European Economic Area and the basis for such transfer;

·       the period for which data will be stored, or the criteria used to determine how long data will be retained;

·       the individual's rights to subject access, rectification or erasure of personal data, and the right to restrict processing or object to processing;

·       the right to withdraw consent to processing at any time, if the data controller is relying on consent as a ground for processing;

·       the right to lodge a complaint with the Information Commissioner;

·       whether or not providing the data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, and whether or not the data subject is obliged to provide the personal data, and the consequences of failing to provide the data;

·       the existence of any automated decision-making and meaningful information about the logic involved and the consequences of any such processing for the individual; and

·       where data is obtained from a third party, the source of the data, including if it came from publicly accessible sources.

 

Employers are required to provide the information in a concise, transparent, intelligible and easily accessible form. It must be in writing, and written in clear and plain language.

 

Where an employer wishes to process existing personal data for a new purpose, it must inform the job applicant of that further processing.

 

Organisations are required to appoint a data protection officer under the GDPR if they are a public authority, if their core activities include the regular and systemic monitoring of data subjects on a large scale, or if their core activities consist of processing special categories of personal data or data relating to criminal convictions and offences on a large scale.

 

The GDPR and the Data Protection Bill place restrictions on the processing of special categories of personal data and data on criminal convictions and offences. Under the GDPR, special categories of personal data are defined as information about an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation and biometric data. Data on criminal convictions and offences includes information relating to criminal allegations and proceedings. These types of data were previously known as "sensitive personal data" under the Data Protection Act 1998.

In order to process special categories of employment data or data on criminal convictions and offences of job applicants, employers are likely to rely on the ground that processing is necessary to perform or exercise obligations or rights under employment law.

Removing your data

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@hotcatsrecruitment.co.uk​ or write to us at Hot Cats Recruitment, Suite F, Astoria House, Victoria Road, Swindon, Wiltshire, SN1 3BU. 

If you don’t want us to process your data anymore, please contact us at info@hotcatsrecruitment.co.uk​ or write to us at Hot Cats Recruitment, Suite F, Astoria House, Victoria Road, Swindon, Wiltshire, SN1 3BU.

WHAT PEOPLE SAY

"Over the past five years I have worked closely with Tracey and her team at Hot Cats Recruitment, and they have never faltered to offer me the support I have needed. 

 

I would happily recommend, and have done on many occasions, Hot Cats to other hospitality organisations. 

 

We are a bespoke business and Tracey and her team know what skills and attributes we look for in the chefs, so I always know that they’ll send me someone capable of the tasks needed. 

 

The prompt manner in which they approach bookings takes a lot of stress out of filling shifts. I love their clear and honest approach to communication and look forward to continuing to working with Hot Cats in the future."

— Crystal Parker, Group Kitchen Process Manager, Gloucester Services

HOT CATS RECRUITMENT

01793 420212 | 0117 905 1089

Swindon: Suite F, Astoria House, Swindon, SN1 3BU
 

Bristol: 1 Friary, Temple Quay, Bristol, BS1 6EA

©2020 BY HOT CATS RECRUITMENT. WEBSITE PROUDLY MADE BY VIRIDISE.